|NO||6||DATE||July. 28. 2010||HIT||2856|
|TITLE||Volume No. 6|
l M3 News
▲ Launching three exclusive windows for each M3 partner support from September 1st
▲ Introduce a support system of Account Manager - Technical Support Manager - and Hot Line Manager
The CEO of M3 Mobile, Mr. Sung-Jae Cho, stated that three exclusive windows for supporting M3 partners will be launched from September 1st.
This system will provide M3 mobile with the effective support for partners. In addition, M3 partners are expecting some positive effects such as enhancing business competencies through the efficient support by M3. This three exclusive windows system is composed of an account manager, a technical support manager, and a hot line manager. From September 1st, 'Account Manager' will replace sales regional manager as an official title. 'Technical Support Manager' will be an official title and determined assigned partner company. ‘Hot Line Manager’ can rapidly communicate with Mr. Cho in the urgent and important matters. M3 Mobile can realize effective intercommunication and win-win partnership through this three exclusive windows system and make 2010 as the take-off stage. On September 1st, the three exclusive members will be noticed each partnership company after the assigned officers of account, technical support and hot line managers are determined.
l M3 Products
M3 OX10 (M3 Sky+)
M3 OX10 Front Scan Key
Front Scan Key
* M3 Sky Cradle
-M3 Sky with a standard battery can be charged in the Sky Cradle. (Not with a high capacity battery)
-M3 Sky standard battery is charged in the charging battery slot (Not with a high capacity battery alone)
3. M3 OX10 List Price
US$1,990.00 / 1UNIT (on the basis of Full Spec: HSDPA, WIFI, SCANNER, CAMERA, BLUETOOTH and GPS)
*In case of integrating 2D Scanner instead of 1D, the list price is $2,140.00/unit.
New long range scanner shows better performance compared with M long range scanner in view of the results so far tested in the same conditions.
l Technical Issue: Troubleshooting
Function Key event detection
Symptoms: If side function key is pressed, the program wants to detect the event and use the key as a shortcut.
Guide on how to launch applications using side function key.
1. Start è Program è Utility è Buttons
2. Can use Function 1 to Function 3.
3. Click Function 1 è Find è Select application executable file.
※Note: These settings will be removed if hard-reset the device.
To store those setting, we recommend MS-Backup.
Disable call-key and call-end-key
Symptoms: How to disable call/End key
Disable launching phone application through call-key can be done by editing registry settings.
Set the value of TodayPhoneKey to 0 in [HKEY_LOCAL_MACHINE] - [ControlPanel] - [keypad]
l Technical Issue: FAQ
M3 FAQ list is uploaded in the M3 Technical Support website: http://support.m3mobile.co.kr
General Backup Battery Information
battery maintain time
Battery Level Check
4. SKY old model and SKY Summit comparison
RTC Reset Causes and Prevention – M3 SKY models with RTC coin battery
RTC coin battery is integrated in a few models of M3 SKY. The coin battery is used to keep the device alive while changing the main battery. By ‘alive’, we mean the device does not lose any information stored in the device including the time information. However, the device will go to sleep mode.
A fully charged RTC coin will keep the device alive for around 5 minutes. If the main battery is detached for longer than 5 minutes, the time information is lost.
Another scenario that the time information is lost is that when the PDA is completely powered off (turning off the device by pressing the power button for 10 seconds) for longer than 5 minutes. This is because when the device is completely powered off, the RTC coin battery is working to keep the time information and after 5 minutes, it is fully discharged and all the unsaved information is lost.
To prevent RTC reset, DO NOT power off the device by pressing the power button for 10 seconds (except in the case of special event such as upgrading OS or clean boot) or detach the main battery from the device, and leave the device for a long time. Current in the RTC coin battery is flowing when the device is completely powered off and it may result in RTC information loss. If you must detach the main battery for whatever reason, please place the device on the cradle.
To charge the coin battery, the main battery must be attached to the device AND the device is switched on. If the PDA is not switched on, the coin battery is not charging even if the main battery is attached. When a fully charged main battery is attached to the device, it will take approximately 20 minutes to charge the coin battery.
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